KindermusikbySally    DiscoveryMeadowStudio

This is a crazy long "too much" list - but it's an attempt to be thorough, be flexible, AND avoid misunderstandings.

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Fee basics (scroll below for more specifics)

• Fees are listed at registration, confirmed at signup, then notified through automatic email or paper copy. Please contact immediately for any concerns.

• Changes to fees do happen BUT are scheduled when terms change (Fall/Winter, Winter/Spring, Summer) so you can RE confirm the terms, payments, plans.

• Fees include Tuition, Materials, and Registration (all inclusive, nothing hidden).

• Fees cover access to... location, materials in class, professional teacher/facilitator. Term classes also include one physical materials kit per term, app & website streaming access class materials for home use, digital support though multiple media options (social media & blog), also available is a lending library for more physical home materials.

• A payment & registration is required to hold a space for any activity. Primary method is through the online system which uses a form, digital signature/acceptance, and then email on the account for confirmation & documentation. 

• Enrollment for most scheduled classes is charged by Term (on-line system will list the dates & can do a payment plan for term). 

• ENROLL ANYTIME!  The automated registration system will prorate term registration automatically (trials & single months aren't prorated). You MAY disenroll or take a break at any time BUT 30 day notice by email/writing is required for any & all changes in registration.

• There are a variety of options listed on Payment Details Page. For personalized options you do not see on the class listings (on blog & online system), you can contact Sally personally. A consultation can be set to discuss other options, special arrangements, personalized bookings, offers, arrangements.

• Refunds: if class time or activity is permanently canceled by instructor and if materials have NOT been received/allotted you can receive a refund (more specifics in refund section below).

• NON refundable or returnable: tuition used (based on Month min notification), materials received; an administration fee (at least $10 but may be more depending on class level may be called a registration or a deposit or notification fee).

• When you sign up you are accepting our policies including those on illness, weather, location, payment/refund/makeups, materials, in class policies, etc.  We respect each family as individuals and expect respect for us as well. 

• Occasionally unscheduled changes do happen because of unavoidably or unforeseen situations... teacher absence/emergency, location issues, weather, attendance/registration, or public safety/other emergency. But generally makeups are provided in good faith within the season. Makeups, discounts, multi class, rescheduling for clients also available.

• Policies for all these different categories (makeups, discounts, multi class, rescheduling, refunds) are listed under those subjects BELOW

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Payments can be made by…​

• Credit/Debit on http://kmbysallydancy.Kindermusik.com is the primary (it's what the automated system uses).

• Other special arrangements available...

• Cash in person at a consultation or immediately after/before class.

• Credit/Debit/Tap to Pay in person at consultation or immediately after/before class.

• Check in person at a consultation/class or by mail; make checks out to Sally Dancy.

• PayPal sally@discoverymeadowstudio.com , Venmo @Sally-Dancy can be used for special arrangements.

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Discounts can vary through the year and are subject to change (see blog or KMbySallyDancy.kindermusik for updates or current lists).

• Babies under 4 month can come to family classes at no fee.

• Siblings 4 months – 8+ years: varies from 50-40% off lesser activity. It's as close to 50 as I can afford; younger classes have the highest discount; older activities/lessons have some deposit amounts for materials that can't be discounted without prior authorization.

• Older/younger siblings – no fee for over 8 in baby classes; no fee for babies under 4 month (especially if baby wearing) in toddler & preK  family classes; no fee for any siblings when it's a "sharing time" (not regular) visit; ultimately the ages are not absolute because it does depend on participation & developmental need but if a spot/space is taken then a charge is necessary because of limited space available.

• Families with multiple children/large – special family and private group rates are available, contact & arrange personally.

• There are also discounts available for multiple activities or classes for one family.  Special events & special services for existing registered families; free makeups; free extra classes occasionally. If you register student for more than one regularly scheduled class each week then additional class will have discount (from 50-30% depending on the materials required).

• Military/First responders/Teachers... almost every family in our community has a connection to at least one of these noble professions - so much so that ultimately decided to just keep program priced low for them.  If you are not part of one of these noble professions and would like to help, please think about donating $ to the studio scholarship fund- thank you all.

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Specials, Advanced or payment plans, Prorating.​

• my new system at KMbySallyDancy.kindermusik.com will allow many automatic calculation of payment options, prorates, disenrollment, more.  However some things will still require personal contact.

• They are subject to availability- that is it depends on the class, location, time of year, and specific situation.  

• If prorate or payments arranged, TOTAL fees must be paid by activity date or final month.

• Tuition adjustments or temporary disenrollment available for extended emergencies & TDY.

• In person prorate and refunds are based on monthly or individual lesson fee not the discounted special, pass, term.

• Our community has a very large number of families who are military, first responders, teachers, and other essential workers-- I honor all who serve!  Because of administrative costs I have decided to just keep tuition at the same low price I would charge for my fellow military families. If you are not military/first responder/teacher please think about donating to our scholarship fund.

• Contact Sally to see what specials and discounts coupons are currently available

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Materials (books, instruments, music, crafts, physical & digital)

• Materials are included in fee but extras can also be bought.

• Once physical materials included in package are received your to keep.  Digital access is your while you are actively enrolled/registered.  To receive materials you need to be upto date on fees &physical cannot be returned unless recalled. 

• Lending library for physical play kits, discontinued materials/books, CD's, resource/info/links -- while enrolled these materials will be allowed to be checked out or have paper copies - physical kits/books need to be returned (a fee charged if not returned).

• New materials will be available every term for upto 7 years.  Every term digital materials for your Level/class are available via your Kindermusik account.  When you have a pass or membership/subscription you can pick one physical instrument & physical book to keep.  Kindermusik has more than 7 years worth of materials based on development.

• Digital materials.  Digital access can be streamed through the my.kindermusik website and a free APP (signin to access your account).  Digital streaming currently includes unlimited:  music (albums/themes), story books for your Level/class.  Limited time to Dec 2022 songs can be downloaded with download cards.

• Professional guidance, activities, craft kits will be provided both at class or via private digital group (Facebook or StudioWebsiteBlog).

• When you disenrolled you will receive access to a best of album for age/level while registered. 

• Physical CD’s, books, instrument/manipulative and bag/tote to take home are available through purchase or lending library.

• I already provide an assortment of physical materials because of the importance to early childhood development.  However if you prefer or need physical CD's, printouts for activity/craft/story books, or printed information (instead of digital links & access), I can provide most on request to keep (buy) or on lend (library).

• I take materials back as donations for my scholarship fund or lending library (if needed, I will buy some materials back depending on if i need them). ​

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Refunds... Special note: I try to be fair but I must calculate based on studio costs, holding & preparing a class, or lesson time.  Makeups are different because they can be offset by existing openings and classes as a whole. ​

• NON refundable is any tuition, access time, or materials used (date passed).

• Month notice required for mid-term disenrollment or fee recalculation.

• Calculation of refunds will be based on monthly or individual class, month notice of disenrollment is required OR date of official pause in enrollment, materials received  (this included both physical materials and digital materials which can not be returned).

• When a special discount is arranged refunds will still be based on what was used... registration, materials, spot held.

• Refunds on deposit for personalized lessons are subject to finding replacement.

• In some locations and for some activities (especially personalized ones) there will be a nonrefundable registration fee.​

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Makeups and rescheduling missed, canceled, or rescheduled activities​

• Instructors subject to availability and a teaching substitute may be called in if regular instructor is unavailable.  If the instructor or facility cancels, every effort will be made to reschedule the activity. There are weeks built into the calendar for this possibility.

• If you miss a regularly scheduled class, a makeup is built into the regular schedule.  Also the fees are created expecting everyone missed occasionally do to life happening.

• You are also welcome to make up classes or change classes – this is subject to availability so please talk to instructor to make arraignments. 

• If the activity is a personalized lesson or party rescheduling will be coordinated with the contact person, facility, and instructor.  Credits & refunds are only given if the facility or instructor cannot offer a rescheduled date in good faith.

• Pausing and tuition adjustments can be made for extended emergencies on a case by case basis - promptly communicate for best available options. 

• Working with families is the goal but note that all changes, including disenrollment require a month notice.

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