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Policy Details on Fees, Payments, Discounts, Specials, Materials, Makeups, Refunds

This is a crazy long list which I know is too much- but an attempt to be thorough.

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Fee basics (scroll below for more specifics)

  • Fees can vary and are subject to change BUT changes happen when terms change (Fall, Winter/Spring, Summer).

  • Fees include Tuition, Materials, and Registration.

  • Fees cover access to... location, materials in class, professional teacher/facilitator, physical materials for home use, digital materials that can be accessed for home use, digital support though multiple media options.

  • A payment & registration is required to hold a space for an activity (this can vary: options listed on Payment Details page,  online registration/payment, and you can always contact me). Enrollment for most classes is charged by Term (on-line system can do a payment plan).  Ask or check blog for monthly Digital access option or specials.

  • Enroll anytime, the new automated registration system will prorate automatically.  You may disenroll or take a break at any time BUT 30 day notice by email/writing is required.

  • Full refund if class time or activity is permanently canceled by instructor and if materials have NOT been received/allotted.

  • Non refundable or returnable: tuition used (based on Month min notification), materials received; an administration fee (at least $10 but may be more depending on class level may be called a registration or a deposit or notification fee).

  • Occasionally unscheduled changes do happen because of unavoidably or unforeseen situations... teacher absence/emergency, location issues, weather, attendance/registration, or public safety/other emergency. Policies for those specific situation available/listed under those subjects. But generally makeups are provided in good faith.

  • Makeups, discounts, multi class, rescheduling for clients available.  Policies for those listed under those subjects.

  • When you sign up you are accepting our policies including those on illness, weather, location, payment/refund/makeups, materials, in class policies, etc.  We respect each family as individuals and expect respect for us as well. 

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Payments can be made by…​

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Discounts can vary and are subject to change (see website).  Refunds on discounts or specials .

  • Babies under 4 month can come to family classes at no fee.

  • Siblings 4 months – 8+ years:  currently in 2022 there is a 50% discount off lesser activity/sibling fee HOWEVER with licensing changes in 2022 future discounts TBD (maybe 40-30% depending on what i find covers my expenses).

  • Older/younger siblings – no fee for over  8 in baby & family classes.  Older age ranges classes depend on participation of activities & developmental need.

  • Families with multiple children/large – special family and private group rates are available, arrange personally.

  • There are also discounts available for multiple activities or classes for one family.  Special events & special services for existing registered families; free emakeups; free extra classes occasionally. If you register student for more than one regularly scheduled class each week then additional class will have discount (as of 2022 the current discount is 50% HOWEVER with licensing changes in 2022 future discounts change to TBD maybe 40-30%)

  • Military/First responders/Teachers... almost every family in our community has a connection to at least one of these noble professions - so much so that ultimately decided to keep my program priced for them.  If you are not part of one of these noble professions and would like to help, please think about donating $ to the studio scholarship fund- thank you all.

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Specials, Advanced or payment plans, Prorating.​

  • my new system at KMbySallyDancy.kindermusik.com will allow many automatic calculation of payment options, prorates, disenrollment, more.  However some things will still require personal contact.

  • They are subject to availability- that is it depends on the class, location, time of year, and specific situation.  

  • If prorate or payments arranged, TOTAL fees must be paid by activity date or final month.

  • Tuition adjustments or temporary disenrollment available for extended emergencies & TDY.

  • In person prorate and refunds are based on monthly or individual lesson fee not the discounted special, pass, term.

  • Our community has a very large number of families who are military, first responders, teachers, and other essential workers-- I honor all who serve!  Because of administrative costs I have decided to just keep tuition at the same low price I would charge for my fellow military families. If you are not military/first responder/teacher please think about donating to our scholarship fund.

  • Contact Sally to see what specials and discounts coupons are currently available

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Materials (books, instruments, music, crafts, physical & digital)

  • Materials are included in fee but extras can also be bought.

  • Once physical materials included in package are received your to keep.  Digital access is your while you are actively enrolled/registered.  To receive materials you need to be upto date on fees &physical cannot be returned unless recalled. 

  • Lending library for physical play kits, discontinued materials/books, CD's, resource/info/links -- while enrolled these materials will be allowed to be checked out or have paper copies - physical kits/books need to be returned (a fee charged if not returned).

  • New materials will be available every term for upto 7 years.  Every term digital materials for your Level/class are available via your Kindermusik account.  When you have a pass or membership/subscription you can pick one physical instrument & physical book to keep.  Kindermusik has more than 7 years worth of materials based on development.

  • Digital materials.  Digital access can be streamed through the my.kindermusik website and a free APP (signin to access your account).  Digital streaming currently includes unlimited:  music (albums/themes), story books for your Level/class.  Limited time to Dec 2022 songs can be downloaded with download cards.

  • Professional guidance, activities, craft kits will be provided both at class or via private digital group (Facebook or StudioWebsiteBlog).

  • When you disenrolled you will receive access to a best of album for age/level while registered. 

  • Physical CD’s, books, instrument/manipulative and bag/tote to take home are available through purchase or lending library.

  • I already provide an assortment of physical materials because of the importance to early childhood development.  However if you prefer or need physical CD's, printouts for activity/craft/story books, or printed information (instead of digital links & access), I can provide most on request to keep (buy) or on lend (library).

  • I take materials back as donations for my scholarship fund or lending library (if needed, I will buy some materials back depending on if i need them). ​

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Refunds... Special note: I try to be fair but I must calculate based on studio costs, holding & preparing a class, or lesson time.  Makeups are different because they can be offset by existing openings and classes as a whole. ​

  • Month notice required for mid-term disenrollment or fee recalculation.

  • Calculation of refunds will be based on monthly or individual class, month notice of disenrollment is required OR date of official pause in enrollment, materials received  (this included both physical materials and digital materials which can not be returned).

  • When a special discount is arranged refunds will still be based on what was used... registration, materials, spot held.

  • Refunds on deposit for personalized lessons are subject to finding replacement.

  • In some locations and for some activities (especially personalized ones) there will be a nonrefundable registration fee.​

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Makeups and rescheduling missed, canceled, or rescheduled activities​

  • Instructors subject to availability and a teaching substitute may be called in if regular instructor is unavailable.  If the instructor or facility cancels, every effort will be made to reschedule the activity. There are weeks built into the calendar for this possibility.

  • If you miss a regularly scheduled class, a makeup is built into the regular schedule.  Also the fees are created expecting everyone missed occasionally do to life happening.

  • You are also welcome to make up classes or change classes – this is subject to availability so please talk to instructor to make arraignments. 

  • If the activity is a personalized lesson or party rescheduling will be coordinated with the contact person, facility, and instructor.  Credits & refunds are only given if the facility or instructor cannot offer a rescheduled date in good faith.

  • Pausing and tuition adjustments can be made for extended emergencies on a case by case basis - promptly communicate for best available options. 

  • Working with families is the goal but note that all changes, including disenrollment require a month notice.

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